We offer the following shipping method:

- 7-10 days (worldwide)

Sometimes this might be a bit more or a bit less, due to circumstances. If you didn't receive your package, please contact us.

In some cases, a package may not be deliverd. This has multiple reasons. For example an incorrect address or an internal error at the delivery company. When this happens, the package will be returned. The return production is overall very slow and takes a long time. Because of this long process, the order will automatically be refunded and canceled if a package is being returned. There are two types of refunds:

- An incorrect address given by the customer --> Giftcard at the value of the purchase amount (shipping costs excluded)

- Internal error by the delivery company --> A full refund to your bank (shipping costs included)

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