We offer worldwide shipping to most countries, ensuring reliable and efficient delivery.

All import taxes are included in the shipping costs, so there are no additional charges upon delivery.

- If a delivery failure occurs due to a carrier error, we will cover the costs and either refund the item or issue a gift card.

- If the delivery fails due to an incorrect or incomplete address provided by the customer, or if the package is not collected, a gift card equivalent to the order value will be issued instead of a refund.

-if the delivery has failed, you should contact us within 30 days of the failed delivery. We will not be able to assist you with failed delivery or package loss reported after this period.

Every order comes with a tracking number, which will be sent via email once the package is shipped.

Customers can track their order on our tracking page using this tracking number or order number.

We recommend checking the tracking page regularly for the latest updates and the most accurate delivery information.